Vincero Operations: vehicle prep, reconditioning and every yard job on one board

The Today tab lists every open job on the yard, prep and after-sales together, ranked by urgency. Each one shows the car, who has it, when it’s due, the estimate, and what’s holding it up.

Above it, a stat band gives the yard in four numbers: cars in prep, average days to ready, cars expired or owing on compliance, and jobs nobody has picked up. A job without an owner is the one that doesn’t get done.

Raise a job from the New job bar: find the car by name, stock number or rego, say what needs doing (“Groom, full interior”), add an estimate and pick who has it. A job can carry a held-up reason, such as waiting on parts, so the delay is on the record.

Close a job with a photo from the phone. Jobs can require one, so “done” comes with the proof. Reminders go out before a job is due.

Send the customer a link and they pick the location, the day and the time, with closed, full and blocked days greyed out. Confirmations go out by email, with reminders the day before and the morning of, from bookings@vincero.co.nz in your yard’s name. With Operations on, each booking raises a job on the board next to the prep work.

Comebacks are tracked as a case per car: the issue, its severity, the costs, every event and the documents, from the first call to settled.